To obtain your replacement or refund, please fill out the this form. Please note that you will need your Order # to complete the online form. After filling out and clicking on the “submit” button on the online form, you will receive a replacement or refund within 3-5 weeks.
Please accept our sincere apology for any inconvenience this may have caused you. While we are disappointed that we must take this action, our number one priority is our customers.
Should you have any questions, please email them to firstname.lastname@example.org or call 1-877-917-2433.